Private Pilonidal Cyst Excision

Removes chronic cysts near the tailbone to stop recurrent pain, infection, and drainage—aiming for long-term healing and relief. Learn more and find the right surgeon that fits your needs below, serving Canadians in major cities like Vancouver, British Columbia; Calgary, Alberta; Toronto, Ontario; and Montréal, Québec.

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Reviewed and approved by Dr. Sean Haffey
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Informational purposes only, not medical or legal advice. Please consult your doctor or surgeon.

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What is pilonidal cyst excision surgery?

Pilonidal cyst excision is a surgical procedure that removes a chronic cyst, infection, or sinus tract located at the tailbone (the top of the buttocks/gluteal cleft).

A pilonidal cyst is often more than just a simple lump. It is usually a nest of hair and debris that has burrowed under the skin, creating a sinus tract (tunnel) that leads to the surface. Unlike a general body-wide sinus tract or an anal fistula (which connects to the bowel), a pilonidal sinus is confined to the skin and fat of the tailbone area but is notorious for being recurrent and difficult to heal due to friction and hair growth.

In an excision, the surgeon aims to remove the entire cyst cavity, the skin pores (“pits”) that allow hair to enter, and the chronically inflamed tract lining. Depending on the size, infection history, and complexity, the surgeon may:

  • remove the tissue and close the wound with stitches (often moving the incision off the midline—e.g., a Cleft Lift or Flap—to prevent future friction),
  • or remove the tissue and leave the wound open to heal from the inside out (requiring daily packing), which can reduce infection risk in certain dirty wounds.

This surgery is different from simply treating flare-ups with antibiotics or incision and drainage (I&D). Those steps can relieve acute pain and release pus during an infection, but they do not remove the hair nest or the tract—so the problem usually keeps recurring.

Why do Canadians get pilonidal cyst excision surgery done privately?

Shorter wait times

Time matters when pilonidal disease keeps flaring—painful abscesses, persistent drainage, odour, ruined clothing, and repeated antibiotics or urgent care visits. Private clinics can often book assessment and treatment sooner, reducing months of “bandage management” and missed work/school/gym.

Choice and control

  • Choose a surgeon who treats pilonidal disease frequently (not just occasional abscess drainage)
  • Ask for (and access) lower-recurrence techniques such as off‑midline closure (e.g., cleft lift / flap approaches) when appropriate
  • Schedule surgery around work, school, travel, and caregiving
  • Choose the right setting (clinic vs. accredited day‑surgery centre), depending on extent and anaesthesia needs

Peace of mind

You know who will do the procedure, what technique is planned (open healing vs. closure vs. flap), what aftercare looks like (dressings, drains, hair control), and when follow-ups happen. A clear date and itemized quote make planning time off easier.

Preventing further decline

  • Fewer flare-ups and disruptions: definitive treatment reduces recurrent abscess cycles and drainage episodes
  • Lower complication burden: repeated inflammation can create wider sinus networks and scarring that complicate later surgery
  • Mental load: less day‑to‑day uncertainty—no constant “is it going to burst again?”
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Why use Surgency

For Canadians who want surgery in weeks, not months

Surgency is a free resource by a Canadian physician in the public system to help you find the right surgeon for your needs.

  1. Confirm your diagnosis. Most patients start with a family doctor or specialist who confirms that  surgery is advisable. A private surgeon can also confirm the diagnosis if needed.
  2. Research.
    • You can find surgeons in Vancouver, British Columbia; Calgary, Alberta; Toronto, Ontario; and Montréal, Québec on our app, and review qualifications, as well as pricing.
  3. Schedule an initial consultation. Most surgeons offer in-clinic and online consults.
    • Consultations are usually booked within days or a few weeks.
    • Note: expect a consultation fee between $150 - $350.
    • We recommend booking 2 - 4 consultations with different surgeons to better understand your options.
  4. Consultation. The surgeon will review your condition, symptoms, and any previous treatments or diagnostics, such as x-rays or MRIs.
  5. Post consultation. The surgeon will then review your case and provide surgical (and non-surgical) options based on your needs; review the risks and expected outcomes; and present pricing and scheduling options.
  6. Schedule your surgery date. Once you confirm the procedure and payment, the clinic will schedule your surgery—generally within a few weeks.

Pilonidal cyst excision steps: what to expect

Pilonidal surgery is often an outpatient procedure. Procedure time commonly ranges 30–90+ minutes, depending on how extensive the sinus tracts are and whether a flap/cleft‑lift is done. Expect to be at the clinic or surgical centre for several hours including intake and recovery.

1) Check-in and confirmation

  • The surgeon confirms symptoms (abscess history, drainage, prior I&Ds).
  • The cleft is examined for pits/openings and the likely extent of disease.
  • You’ll confirm the plan: limited excision, excision with open healing, or excision with closure (often off‑midline).

2) Anaesthesia

  • General anesthesia or deep IV sedation is common, especially for more involved disease or flap procedures.
  • Local-only procedures are less common due to location and the need for careful dissection.

3) Prep and sterile setup

  • The area is cleaned with antiseptic and draped.
  • Hair management is typically done by the team (avoid shaving at home unless instructed—micro-cuts can raise infection risk).

4) Excision and tract management

  • The surgeon removes the inflamed cyst cavity plus the pits and any sinus tracts.
  • In some cases, dye or probing is used to map tunnels.
  • The surgeon manages “dead space” to reduce fluid collection (technique varies—drain placement or layered closure).

5) Closure (or open healing)

  • Closed (primary closure): skin is stitched closed. Many surgeons prefer off‑midline closure to reduce wound breakdown and recurrence risk.
  • Open (healing by secondary intention): the wound is left open to heal from the bottom up; packing/dressings are used. This can lower trapped-infection risk in certain settings but often means longer wound care.

6) Same-day discharge

  • You go home once you’re stable and pain is controlled.
  • You’ll receive specific instructions on dressing changes, showering, sitting limits, activity, and follow-up.
Scar left by pilonidal cyst excision surgery

What can I expect from the pilonidal cyst excision recovery process?

Your surgeon’s instructions come first. Recovery depends heavily on the technique (open healing vs. closed/flap) and how extensive the disease is.

First few days

What it feels like

  • Soreness, tightness, and discomfort with sitting/standing transitions
  • Drainage onto the dressing (common)
  • Fatigue if you had general anesthesia

Main goals

  • Control pain and protect the wound
  • Keep the area clean and dry as instructed
  • Avoid pressure/friction and reduce sweating

Typical instructions

  • Use pain relief as directed
  • Short walks are usually encouraged
  • Showering/rinsing guidance (often allowed after 24–48 hours, but varies)
  • If you have a drain (more common with flap/closure), you’ll be taught how to measure output

Weeks 1–3

What it feels like

  • Pain steadily improves
  • Drainage decreases (timing varies)
  • Itching is common as healing progresses

Main goals

  • Prevent wound breakdown or infection
  • Maintain hygiene and reduce friction
  • Return to light work/school as tolerated

Typical steps

  • Wound checks to ensure proper healing
  • If closed: stitch management/removal (if non‑dissolving)
  • If open: ongoing packing or dressing changes (often daily at first)
  • Gradual increase in sitting time, often with positioning tips or a cushion (if cleared)

Weeks 4–8+ (and beyond)

What it feels like

  • The area feels stronger but may remain tender with prolonged sitting
  • Scar tissue firmness can persist for weeks to months

Main goals

  • Full skin closure (especially for open wounds)
  • Return to exercise and sport safely
  • Reduce recurrence risk

Typical steps

  • Return to gym/sport once cleared and the wound is stable/closed
  • Long-term prevention plan often includes hair control (clipping/depilatory/laser—surgeon preference) and keeping the cleft clean/dry

Red flags anytime (call your care team)

  • Fever (>38°C) or chills
  • Rapidly increasing pain, swelling, or a new lump (possible abscess/hematoma)
  • Spreading redness or foul-smelling pus
  • Bleeding that soaks through dressings quickly
  • Wound edges separating significantly (for closed procedures)

How much does private pilonidal cyst excision cost in Canada?

Pilonidal surgery is usually more expensive than a simple skin cyst excision because it often involves deeper tissue, a higher infection/recurrence risk, and (commonly) sedation or general anesthesia in an accredited surgical centre rather than a basic procedure room.

Private cost of pilonidal cyst excision in Canada (typical ranges)

Typical range for private surgery in Canada: $2,500 - $6,500+

Why the range?

Limited disease / simpler excision ($2,500 - $3,500)

  • Small, localized pilonidal disease
  • Shorter operative time
  • Sometimes suitable for lighter sedation / simpler facility setup

Chronic or recurrent disease with off‑midline closure ($3,500 - $5,500)

  • More common for patients with multiple pits/sinus tracts or repeated abscesses
  • Often includes a closure technique designed to reduce recurrence (e.g., cleft lift / flap-type closure)

Complex/recurrent/extensive disease ($5,500 - $6,500+)

  • Wider sinus networks, prior failed surgeries, or significant scarring
  • Longer operative time, more supplies, sometimes drains, and more follow-up

What’s usually included

  • Surgeon/procedure fee
  • Facility/procedure room or surgical centre fee
  • Local anesthetic and routine surgical supplies
  • Standard dressings and basic aftercare instructions
  • Early follow-up visit(s) (wound check; stitch removal if needed)

What may cost extra

  • Anesthesia fees (if billed separately for an anesthesiologist/CRNA-style provider)
  • Pre-op tests (rarely imaging for pilonidal, but sometimes requested in atypical cases)
  • Prescription meds (pain meds, antibiotics)
  • Home nursing or wound care supplies (more likely if healing open/packing)
  • Additional procedures (e.g., revision surgery for recurrence, or treatment of a post-op abscess/seroma)

Insurance note

Medically necessary pilonidal care can be covered publicly, but private excision is out-of-pocket. Some extended health plans may reimburse limited portions—ask the clinic for an itemized invoice.

Choosing a surgeon and clinic

Choosing your surgeon is one of the benefits of going private. Here’s how to choose wisely.

What to look for

Experience and volume (specific to pilonidal disease)

  • Ask how often they perform pilonidal excisions (not just lancing abscesses).
  • Ask if they use modern techniques to reduce recurrence (e.g., cleft lift, flap procedures, or off-midline closure) rather than just deep midline excision, which has higher failure rates.
  • If you have recurrent disease or complex sinus tracts, ask if they have experience with flap repairs or difficult closures.

Credentials and training

  • Confirm they are licensed with the provincial college (CPSO, CPSBC, CPSA, etc.).
  • Look for:
    • FRCSC General Surgeon (most common for pilonidal disease)
    • FRCSC Plastic Surgeon (often best for complex recurrent cases requiring flaps or extensive reconstruction)
    • Colorectal Surgeon (specialized knowledge of anal/rectal anatomy, though pilonidal is skin/subcutaneous)

Diagnostic confidence

  • Ask how they determine the extent of the tracts (pits, sinuses) before cutting.
  • Confirm they will send the tissue to pathology (standard to rule out rare skin conditions or malignancies).

Safety and outcomes

  • Recurrence rate: Pilonidal disease is notorious for coming back. Ask what their recurrence rate is and which technique they recommend to minimize it.
  • Wound healing: Ask about the risk of wound breakdown (dehiscence) if they stitch it closed, versus the healing time if they leave it open.
  • Hair management plan: Ask if they have a specific protocol for hair removal (shaving/laser/creams) post-operatively to prevent recurrence.

Clinic standards and facility

  • Sedation/Anaesthesia: Pilonidal surgery often requires deep sedation or general anesthesia (spinal is less common in private clinics). Ensure the facility is an accredited surgical centre (e.g., Accreditation Canada, CAAASF) with proper monitoring.
  • Emergency plan: What is the protocol if you have bleeding, severe pain, or wound separation after hours?

Questions to bring to your consultation

  • About the surgeon and plan
    • How many pilonidal surgeries do you do per year?
    • Do you recommend open healing (packing) or closure (stitches/flaps)? Why?
    • If you close it, do you move the incision off the midline to help it heal?
  • Technique and strategy
    • Will you use a drain? If so, when does it come out?
    • How deep do you anticipate the excision will be?
    • Do I need to remove hair from the area afterwards? When and how?
  • Infection-specific questions
    • If it is currently draining or has an abscess, should we drain it first and wait for it to calm down before excising?
    • What is the plan if it abscesses again while I am waiting for the surgery date?
  • Recovery and costs
    • What is included in the quote (surgery, facility, pathology, follow-ups)?
    • Does the quote cover a revision if the wound doesn’t heal or opens up?
    • When can I sit comfortably / drive / return to work/school?

Pilonidal cyst excision - frequently asked questions

How do I know if pilonidal cyst excision excision is right for me?

Pilonidal excision is usually not the first step if the issue is a one-time, small abscess that heals well. It is something you consider when the disease is chronic, recurrent, or refuses to heal. Pilonidal sinuses rarely disappear permanently without removing the pits and tracts.

Signs excision might be right for you

  • The area keeps flaring or coming back: Repeated abscesses in the tailbone area (pain, swelling, pus). You have had an incision and drainage (I&D) previously, but the lump or drainage returned.
  • Chronic drainage: Persistent leakage of fluid, blood, or pus from a small opening (sinus). Constant need to wear pads or protect clothing. Unpleasant odour or skin irritation in the cleft.
  • Interfering with daily life: Pain or discomfort when sitting (driving, working, studying), cycling, or doing sit-ups. It affects your hygiene or confidence.
  • Diagnostic clarity: A clinician has confirmed the presence of midline pits (small holes) or sinus tracts in the gluteal cleft.

When it might not be time yet

  • There is an active, large acute abscess (hot, red, tense). This usually requires simple drainage (I&D) and antibiotics first to let inflammation subside before the actual tracts can be safely excised.
  • The diagnosis is unclear, or it might be a different condition (e.g., anal fistula, hidradenitis).
  • You are asymptomatic (no pain, no drainage) and it was found incidentally (some surgeons advise waiting).

When to get assessed sooner

  • You develop a fever, chills, or feel systemically unwell (signs of sepsis).
  • The pain becomes severe and throbbing, preventing sleep or sitting.
  • Redness spreads rapidly away from the cleft.
  • You have new difficulty with bowel movements or severe rectal pain.

Do I need a referral?

No, you do not need a referral for private pilonidal cyst excision in Canada. You can book a consultation directly with a surgeon, and they will review your condition, symptoms, and any previous treatments or diagnostics.

How do I prepare for pilonidal cyst excision?

Your surgeon will give you a specific plan. Preparation focuses on hygiene and reducing infection risk in this bacteria-prone area.

Health and medication prep

  • Medication List: Provide a full list of prescriptions, OTC meds, and supplements.
  • Blood Thinners: You will likely need to pause blood thinners (e.g., aspirin, anticoagulants) earlier than for minor skin procedures. Wait for surgeon instructions.
  • Smoking/Vaping: Nicotine significantly increases the risk of wound breakdown and recurrence. Stopping 4+ weeks prior is highly recommended.

Site-specific prep

  • Hair Removal: Do not shave the area yourself right before surgery unless told to (micro-cuts increase infection risk). The team will usually clip it in the OR.
  • Hygiene: Shower thoroughly with antibacterial soap (e.g., chlorhexidine) the night before and morning of surgery, paying attention to the lower back and buttocks.
  • Bowel Prep (sometimes): Some surgeons ask for a Fleet enema or mild laxative the day before to reduce bowel movements in the first 24 hours post-op.

Logistics

  • Ride Home: You cannot drive yourself if you have sedation/general anesthesia. Arrange a ride and responsible adult to stay with you for 24 hours.
  • Home Setup:
    • Buy gauze, tape, and pads if you will have an open wound or drainage.
    • A coccyx cushion (donut or wedge pillow) can make sitting much more comfortable.
    • A handheld showerhead is very helpful for keeping the area clean.
  • Clothing: Wear loose, baggy sweatpants or a skirt. Avoid tight waistbands, jeans, or thongs.

What to bring

  • Photo ID and health card.
  • A pad or extra loose underwear (you may have drainage/dressing bulk).
  • Your medication list.

What are the risks if I delay or don't get a pilonidal cyst excision?

Your situation depends on how extensive your pilonidal disease is (single pit vs. multiple pits/sinus tracts), how often it flares, whether you’ve needed incision & drainage (I&D) before, and what your exam shows. Some cases can be managed for a while, but pilonidal disease often runs in cycles—and delay can mean more infection episodes and more complex disease. Review your personal risks with a clinician.

Main risks of delaying (when symptoms are persistent or recurrent)

More flare-ups: swelling, pain, and drainage

Pilonidal disease commonly alternates between “quiet” and “active.” Delaying definitive treatment can mean more episodes of painful swelling, drainage, and downtime—often interfering with sitting, driving, work/school, exercise, and sleep.

Higher chance of abscess and infection (and urgent visits)

A blocked pilonidal sinus can form a tailbone abscess, which may require urgent I&D and antibiotics. Recurrent abscesses can mean repeated urgent care visits, repeated antibiotics (and side effects), and repeated missed days.

The disease can spread and become more complex over time

Ongoing inflammation can lead to:

  • additional pits/openings forming in the midline
  • longer or branching sinus tracts
  • wider areas of chronic inflamed tissue
    This can make later surgery larger and sometimes more likely to require advanced closure techniques (e.g., flap/cleft-lift) rather than a simple limited excision.

More scarring and harder surgery later

Repeated infections and prior drainages create scar tissue that can:

  • make the anatomy less clear
  • increase the difficulty of fully removing diseased tissue
  • increase the likelihood of prolonged healing or wound problems after surgery

Ongoing skin breakdown, odour, and constant wound care

Chronic drainage can irritate the surrounding skin, cause rashes and breakdown, stain clothing, and keep you stuck in daily pads/gauze and hygiene workarounds.

Impact on quality of life and mental load

Many people start avoiding long drives, desk work, cycling, gym, swimming, intimacy, or travel because they can’t trust the area not to flare or drain. The unpredictability (“Will it abscess again this week?”) is a real burden.

Rarely: missing something else

Most issues in this location are pilonidal, but if a wound is atypical, not in the usual cleft location, unusually firm, or not healing as expected, delaying assessment can delay diagnosis of other skin or soft-tissue problems.

When “watch and wait” can be reasonable

Delaying excision may make sense if:

  • symptoms are mild, infrequent, and manageable
  • there’s no recurrent abscess and minimal/no ongoing drainage
  • you and your clinician have a clear diagnosis and a monitoring plan
  • you’re optimizing modifiable risks first (especially stopping nicotine, improving diabetes control, or weight management)

When it’s probably not wise to keep delaying (get assessed soon)

  • fever, chills, or feeling unwell
  • rapidly worsening pain/swelling or a new lump (possible abscess)
  • spreading redness, increasing drainage, or foul smell
  • recurrent infections or repeated drainages in the same spot
  • a persistent opening that won’t heal after weeks

What are the risks involved with pilonidal cyst excision surgery?

Every surgery has risks. Your personal risk depends on your overall health, the extent of disease, whether it’s inflamed/infected, the technique used (open healing vs. closed/off-midline closure), and how closely you follow wound-care instructions. Review your specific situation with your surgeon.

Common and usually temporary

  • Pain, swelling, bruising around the incision
  • Mild bleeding/oozing in the first 24–48 hours
  • Ongoing drainage (often expected—especially if left to heal open or if a drain is placed)
  • Tightness or pulling with movement near the incision
  • Temporary numbness or tingling near the scar
  • Itching, redness, or sensitivity of the scar as it heals

Less common risks

  • Infection (skin or deeper tissue), especially if there’s active inflammation
  • Wound healing problems (opening, delayed healing), more likely with diabetes, nicotine use, or high-friction/sweaty cleft anatomy
  • Hematoma (blood collection) or seroma (fluid pocket)
  • Noticeable scarring or scar tenderness
  • Persistent drainage longer than expected
  • Recurrence (pilonidal disease returns), especially with midline wounds, complex disease, or inadequate long-term hair/moisture control
  • Need for additional procedures (e.g., debridement, drainage, revision surgery—more likely in recurrent/complex cases)

Uncommon but more serious

  • Significant bleeding requiring urgent treatment (rare)
  • Blood clots (DVT/PE) in higher-risk patients or longer operations (uncommon)
  • Unexpected pathology (rare) which can change follow-up or treatment

How to lower your risk

  • Stop nicotine (smoking/vaping) before and after surgery if you can
  • Share a full list of medications/supplements, especially blood thinners and anti-inflammatories
  • Follow wound-care instructions closely (dressings, showering, activity limits)
  • Reduce friction/sweating in the cleft during healing (loose clothing, keep area dry as advised)
  • Follow your surgeon’s prevention plan after healing (often includes hair control, hygiene, and minimizing prolonged pressure)
  • Attend follow-ups so problems are caught early

Red flags: when to call

  • Fever/chills or feeling unwell
  • Increasing redness, warmth, worsening pain, or pus-like drainage/bad smell
  • Rapid new swelling or a tense expanding lump (possible abscess/hematoma/seroma)
  • Bleeding that won’t stop with firm pressure
  • Wound edges separating significantly (for closed procedures)

I still have questions

If you still have questions, then feel free to contact us directly.

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